1. Collection of Your Personal Data

Personal data refers to any information that can identify an individual, including but not limited to name, address, date of birth, contact details, and payment information.

We may collect the following information:

  • Name
  • Email address
  • Contact number
  • Residential address
  • Payment details (credit/debit/bank information)
  • IP address

This data may be collected when:

  • You book a travel package or make a reservation
  • You register or create an account on our platform
  • You subscribe to newsletters or promotions
  • You participate in surveys or provide feedback
  • You engage with us online/offline or through third-party platforms

We may use your contact details to send offers, reminders, travel vouchers, and updates. You may opt out at any time.

  1. How We Use Your Personal Data

Your personal data is used to:

  • Provide and manage travel services
  • Process bookings and payments
  • Resolve disputes and troubleshoot issues
  • Improve customer experience
  • Send promotional offers and updates
  • Prevent fraud and ensure security
  • Conduct research and audits

Marketing Promotions

Regus Holidays may conduct promotions, contests, or surveys. Information collected is used to notify winners and improve services.

  1. Use of Demographic and Profile Data

We may analyze demographic and behavioral data to improve our offerings and personalize your experience. Your IP address may be used for system administration and analytics.

  1. Sharing of Personal Information

We may share your information with:

  • Affiliates and group companies
  • Business partners and service providers
  • Legal or regulatory authorities (if required by law)

This sharing is done strictly for:

  • Service fulfillment
  • Fraud prevention
  • Legal compliance

All parties are obligated to maintain confidentiality.

  1. Data Retention

We retain your personal data only as long as necessary for:

  • Providing services
  • Legal and regulatory compliance
  • Fraud prevention and dispute resolution

  1. Cookies Policy

We use cookies to enhance user experience and provide customized services. Third-party vendors like Google may also use cookies for advertising purposes.

Cookies do not store personally identifiable information.

  1. Data Security

Regus Holidays implements strict security measures to protect your data. However, no online transmission is completely secure, and users share information at their own risk.

  1. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Continued use of our services indicates acceptance of the updated policy.

  1. Use of Traveller Photos & Videos

By sharing your travel photos/videos with Regus Holidays, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and promote such content across platforms.

You confirm that you have the legal rights to share such content.

  1. Security Precautions

We use secure servers and trusted payment gateways such as Razorpay, PayU, Citrus, EBS, and Paytm to process transactions safely.

  1. Opt-Out Option

You may opt out of promotional communications at any time by contacting:
Email: care@regusholidays.com

You may also request access, correction, or deletion of your personal data.

  1. Third-Party Advertisements

We may display ads from third-party platforms. Regus Holidays is not responsible for their privacy practices. Users are advised to review their policies separately.

  1. International Data Transfer

As Regus Holidays operates from India, your data may be processed or stored outside your country when necessary.

  1. EU Data Subject Rights

EU residents have rights, including:

  • Access to personal data
  • Correction and deletion
  • Restriction of processing
  • Data portability
  • Objection to processing

Requests can be made via email.

  1. Confidentiality

All personal data is treated as confidential and will not be disclosed except as required by law or outlined in this policy.

  1. Disclaimer

By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

  1. Grievance Officer

For any concerns or complaints regarding this Privacy Policy or our services, please contact:

Name: Maninder Singh
Company: Regus Holidays
Email: Support@regusholidays.com
Contact Number: +91-6269001313

We will make every effort to resolve your concerns promptly and efficiently.